Technical Support Engineer

Detalles de la oferta

Global leader in IoT intelligent systems and embedded platforms.

Founded in 1983, Advantech is a leader in providing trusted, innovative products, services, and solutions. Advantech offers comprehensive system integration, hardware, software, customer-centric design services, embedded systems, automation products, and global logistics support.

Our mission is to enable an intelligent planet with Automation and Embedded Computing products and solutions that empower the development of smarter working and living.

**Job description**

Presales engineers or technical engineers are professionals who are technically skilled members of an IT sales team. They understand and draw up a customer requirement and recommend the right products or services to their customers.

**Requirements**:

- Bachelor Degree Electronics, Telecommunications, and IT related**
**- Over 5 years of technical expertise**
- Proficiency in at least one programming language (Python, C#, etc.)
- Excellent communication/presentation skills
- Customer oriented mindset (internal and external)
- Organized, and Self-Management Skills
- Project Management Experience
- Leadership for Early Organizational Growth
- Sense of Urgency and Prioritization of Activities
- 90%-100% English
- USA VISA preferred

**Job Responsabilities**
- Develop detailed site reports on support delivered to internal and external customers.
- Ensure that the company's products are in line with consumer trends.
- Consult on product development with management and sales teams.
- Install, upgrade and maintain systems and products
- Train sales people on product usage and specifications.
- Support customers in installing, upgrading and maintaining equipment/devices.
- Review product specifications and gain in-depth knowledge of product specifications
- Perform competitor analysis and prepare reports and presentations on competitors and consumer behavior.
- Analyze, support, and solve technical issues.

MONDAY - FRIDAY

9:00 am to 6:00 pm

Benefits superior to mexican law

Tipo de puesto: Tiempo completo

Salario: $35,000.00 - $45,000.00 al mes

Horario:

- Turno de 8 horas

Prestaciones:

- Seguro de gastos médicos
- Seguro de gastos médicos mayores
- Seguro de vida
- Teléfono de la empresa
- Vacaciones adicionales o permisos con goce de sueldo
- Vales de despensa

Tipos de compensaciones:

- Bono anual

Lugar de trabajo: Empleo presencial


Salario Nominal: A convenir

Fuente: Whatjobs_Ppc

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