Technical Support Specialist

**Responsibilities**:- Online or onsite software installations- Maintain expert level knowledge of all Promine modules and updates- Design, prepare and deliver training to clients- Perform pre-sales demos and answer technical inquiries to prospects- Test and do quality assurance of the Promine software- Attend relevant software development team meetings- Provide directions to help set priorities- Work as a team to identify ways to improve performance- Maintain accurate information in CRM system**Qualifications**:- **Bachelor's degree in Mining, Geology or related field**:- **Very strong written and verbal communication skills in English**:- **French is a strong asset**:- Proficiency in Microsoft Office- Proficiency in AutoCAD is a strong asset- Knowledge of mining or geology software is a strong asset