Technical Support Specialist

Mexico, Mexico
- Office
- Shift work
- Junior
- We are currently looking for customer service agents to work direct in the office near Reforma 222.

**Responsibilities**:

- Continuous improvement of customer support processes for providing quick & high quality service to the customers.
- Resolution of conflicts, doubts or complaints.
- Outgoing calls to clients.

**Qualifications**:

- High school completed.
- Minimum experience of 6 months in activities related to the customer support.
- Availability to work different shifts, either day or night.
- Availability to work from the office.
- PC knowledge at the confident user level
- Google products knowledge: Google Sheets
Google Docs)
- Grammatically correct in written and verbal
- Competent verbal and written communication.
- Native language speaker Spanish
- Typing skills (min. 100 words per minute)