Technical Support Specialist For Av And It Devices

About the RoleWe're hiring a skilled Technical Support Specialist to join our team at Cognizant. As a key member of our operations team, you will be responsible for providing technical support for AV and IT devices, ensuring seamless operations for our clients.Skill Requirements:Advanced troubleshooting and problem-solving capabilities for AV devices, including projectors, microphones, speakers, amplifiers, cameras, and displays.Ability to troubleshoot and resolve IT device issues, including network devices such as routers, switches, firewalls, and wireless access points.Experience with IT asset lifecycle management, including asset collection, secure storage, labeling, imaging, allocation, recovery, hygiene validation, disposal, and system updates.Why Cognizant?We offer a dynamic and growing work environment that values diversity and inclusion. Our team is committed to respecting human rights and building a better future for our clients and the environment. We invest in our employees' growth and well-being, providing ongoing support and funding for training and development plans. Join us in our mission to make a positive impact while advancing your career in the digital sector.