? Technical Support Specialist / Tech Ops

**About the Role**:**Key Responsibilities**:- Identify and replicate technical issues, ensuring accurate documentation and reproduction steps.- Utilize SQL and database skills to troubleshoot and resolve technical challenges effectively.- Take ownership of the bug queue, ensuring timely and effective resolution of reported issues.- Potentially assist in incident management, contributing to swift and effective responses.**Key Requirements**:- 3+ years of experience in development or technical support.- Proficiency in troubleshooting and debugging technical systems.- Experience scripting in modern programming languages.- Familiarity with UNIX/Linux operating systems.- Strong SQL and database skills.- Exceptional prioritization and communication abilities.- Proven experience with high volume technical issues in a dynamic tech environment.**Additional Benefits**:- Christmas Bonus: 20 days' pay- Additional holidays: 15+ days of paid holiday (increasing with service)- Private Medical coverage- Life insurance- Saving Fund- Food and Grocery Vouchers