Technical Writter (Back Office)

PROFILE:- English fluency- Strong problem solving abilities- Strong written communication- At least 1 year of relevant customer service experience.- Excellent customer service and relationship building skills.- Ability to work effectively with mínimal supervision by employing effective time management and prioritization skills.- Ability to effectively use the MS Office package, Word, Excel, PowerPoint, Visio, Adobe Acrobat, and/or Photoshop.JOB DESCRIPTION:- Create formal reports and other correspondence types upon client request from field data and test results.- Interpret and communicate test results including any associated normative or client specifications.- Engage in customer service interactions by electronic, telephone, and/or direct in-person correspondence pertaining to client inquiries and comments.- Maintain client-specific documents per defined departmental and company-wide filing practices.- Review for general completeness of data prior to formal reporting.- Maintain excellent customer service relations with all clients.- Other duties as assigned.SHIFT:Mondar to Friday 8:00 am - 5:36 pmINCOME:$24,500 gross montlhy$1,000 Food StampsPrivate Medical Insurance (Employee only)002030 days Christmas bonusVacationsTipo de puesto: Tiempo completo, Por tiempo indeterminadoSueldo: $24,500.00 al mesBeneficios:- Estacionamiento de la empresa- Estacionamiento gratuito- Seguro de gastos médicos- Vales de despensaPago complementario:- Bono mensualTipo de jornada:- Diurno- Lunes a viernes- Turno de 8 horas- Turno matutinoIdioma:- Inglés (Obligatorio)Lugar de trabajo: Empleo presencial