.Mexico City, MexicoNetflix Technology ServicesNetflix is the world's leading streaming entertainment service with 193 million paid memberships in over 190 countries enjoying TV series, documentaries and feature films across a wide variety of genres and languages.
Members can watch as much as they want, anytime, anywhere, on any internet-connected screen.
Members can play, pause and resume watching, all without adverts or commitments.ROLEThe N-Tech Manager for the LATAM region will be responsible for overseeing the growth, development and day-to-day operations of the NOLA and SOLA based Netflix Technology Services team.
They will be primarily responsible for managing day-to-day logistics for on-premise technical support and service offerings at Netflix owned and operated facilities.
They will ensure our teammates stay up to date on effective training methods for our users and maintain alignment between enterprise and studio personnel that operate in both stakeholders cross-functional capacities within the growing LATAM region..Due to the fluid nature of the business, the N-Tech Manager for LATAM should be capable of thriving in ambiguity and should have a solid track record of being able to operate and maneuver with autonomy.
**REQUIREMENTS**:- Significant proven experience within one of the following industries:- Information Technology in a Senior Leadership capacity.- Live Events Technology.- AV Operations.- Entertainment Production Technology is a plus.- Familiarity with fundamental networking/distributed computing environment concepts; local and network-baseduser and group accounts and permissions.- Knowledge of mobile device support including iPhone, Android, Windows.- Knowledge of forecasting and budgetary management within an IT organization.- Experience in building and designing team/organizational structures.- Experience in making informed and agile decisions at the regional/country level and high velocity execution.- Familiarity with providing information, critical analysis, thought partnership and support to regional cross-functional partners and stakeholders.- Having awareness in gaining clarity to ensure that your team and structure regionally represents the greater organization's mission and vision.- Vendor management fundamentals- Establishing SOWs and SLAs- Feedback loops- Business alignment**ABILITIES**:- Ability to learn new technologies quickly and with mínimal guidance.- Thrives on technical challenges and takes pride in solving them.- Strategic thinking both technically and business-wise.- Excellent interpersonal and communication skills.- Proven ability to work independently with mínimal supervision; must be a self-motivated self-starter that can initiate ideas.- Strong ability to dive into the unknown and create clarity amidst chaos.- Experience with supporting people remotely.- Flexible amid an ever-changing and growing environment