Técnico En Telecomunicaciones

Are you Looking for a jumpstart in the telecommunications field? Our IT team is looking for you!As the telecom tech, you will be responsible for phone system administration. Supporting and implementing new routing configurations and general system maintenance for our Tijuana Shared Service Site.**Duties & Responsibilities**- Primary management of Telecom tickets- System user creation and maintenance- System phone creation- Creating and updating call routing- Creating and maintaining call reports- Troubleshooting system issues. Such as but not limited toCall Quality issues- Failed inbound and outbound calls- Audio issues- Faxing issues- Basic knowledge of Cisco Unified Communications Manager (CUCM)**Requirements**:- Bachelor's degree in Telecommunications, computer science or related field- Advanced English level (Written & Spoken)- Proficient use of Microsoft Office- Knowledge of Networking, Structured cabling, VoIP- 1+ years of experience in Helpdesk or Telecom support- Full availability from Monday - SundayTipo de puesto: Tiempo completo, Por tiempo indeterminadoSalario: $14,500.00 al mesHorario:- Diurno