Integon is a part of The Allstate Corporation, which means we have the same innovative drive that keeps us a step ahead of our customers' evolving needs. It's how we've become industry leaders in property and casualty insurance servicing. We support our insurance company affiliates by offering property and casualty insurance products inclusive of personal auto, homeowners, RV, motorcycle, small business auto insurance and more.
**Key Responsibilities**:
- Develop collaborative skills and engage with the voice engineering team to administer and maintain carrier VoIP platform across multiple vendor equipment including hardware and software upgrades; assist with the planning, development, coordination of scheduled voice platform maintenance
- Support the team by providing engineering experience in routine to common situations and day-to-day operations
- Participate, as a key member of the Telecommunications team, in the routine and common design, installation, configuration, troubleshooting, and monitoring of core services required for VoIP (Voice Over Internet Protocol)
- Actively participate with the engineering teams to administer and maintain routine and simple platforms across multiple vendor equipment including hardware and software; participate in team meetings where new product and project planning takes place; participate in development of engineering and support documentation; assist in the planning, development, coordination of scheduled platform maintenance
- With guidance perform daily checks, monitor vendor support and perform required maintenance to keep the voice systems highly available, highly stable, and always performing optimally
**Education**:
- 4 year Bachelors Degree (preferred)
**Experience**:
- 2 or more years of experience (preferred)
**Supervisory Responsibilities**:
- This job does not have supervisory duties.
**Education & Experience (in lieu)**:
- In lieu of the above education requirements, an equivalent combination of education and experience may be considered.
At Integon, great things happen when our people work together. That's why when you join our team, we make sure it isn't just a job — it's an opportunity. One that takes your skills and pushes them to the next level. One that encourages you to challenge the status quo. And one where you can impact the future for the greater good.
You'll do all this in a flexible environment that embraces connection and belonging. And with the recognition of several inclusivity and diversity awards, we've proven that Allstate empowers everyone to lead, drive change and give back where they work and live.
**Good Hands. Greater Together.**
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