Teleria Specialist

Ria's mission is to be the most progressive money transfer company in the world by offering service excellence and the most competitive and reliable remittance payment services to our customers.

We are looking for an enthusiastic Customer Services Representative to join our friendly team at El Salvador in Ria Headquarters. In this role, you will provide information to our customers about their transactions and resolve general queries they may have.

**Responsibilities**
- Reviewing and correcting data of incorrectly processed transactions;
- Collaborating with accounting department to reconcile and balance the refunds of cancelled transactions.

**Qualifications**
- We will require you to have a minimum education of completed high school or college. We will also look for:

- Good knowledge of MS Office and Internet Explorer;
- At least one year's work experience in customer services or a call center position;
- An additional language; its not necessary but will be appreciate
- Strong customer orientation skills;
- Excellent communications skills (both oral and written);
- Attention to detail;
- Good teamworking approach; and
- Ability to work flexible schedules.

Job ID 300000162089193