**Important Logistic Company is looking for a**:
**Track and Trace Coordinator | Tracking Logistics Coordinator**
**Education**:
Highschool diploma or equivalent. But Associates or College Degree preferred.
**Important!**
This is a bilingual position, we requiere a proficient English level.
**Must Have**:
- At least 80% English language proficiency.
- 1 year of experience in administrative support or customer service.
**Essential duties and responsibilities**:
- Proactively contact carriers and customers to ensure pickup and delivery appointments are set and trucks are in route when expected.
- Complete data entry after obtaining track and trace updates on shipments.
- Coordinate and assist with the collection of appropriate documents from carriers.
- Provide support and resolution to customer problems following standard operating procedures (SOPs) and escalate to proper business function as needed to help maintain high quality customer satisfaction.
**Skills**:
- Exceptional attention to detail.
- Service mentality, positive and effective communicator.
- Must be willing to work through unexpected problems to find a reasonable solution.
- Detail-oriented and problem-solving skills.
- Ability to quickly learn and navigate through multiple systems proficiently.
**Salary**:Up to 25k per month.
**Work days**: Monday to Friday.
Tipo de puesto: Tiempo completo, Por tiempo indeterminado
Sueldo: Hasta $25,000.00 al mes
Horario:
- Lunes a viernes
Location Type:
- Presencial
Nível de experiência:
- 2 años
Prestaciones:
- Seguro de gastos médicos mayores
- Seguro dental
- Seguro de vida
Pregunta(s) de postulación:
- Have you work in a bilingual company before?
- Which level you consider you have using Microsoft Office?
- Can you share with us about your experience in logistics, please?
Lugar de trabajo: Empleo presencial