.**How often can you say that your daily work is making a major impact on the world?**Welcome to Opinno, a place where future leaders are not just made, but crafted for meaningful impact**. **Opinno is more than just a stepping stone in your career it's an accelerated pathway designed to cultivate your potential and propel you into leadership roles that matter.Our Opinners are talented and multi-faceted individuals that collaborate to strategize and create industry-defining change by leveraging innovation and excellence.Join us to embark on a transformative journey that shapes not just your career, but the future!We are looking for a Trainee Strategy Consultant with a passion for innovation and the entrepreneurial ecosystem to join us as an Trainee Strategy Consultant**,** based in MEXICO CITY with a flexible and hybrid working model.**What you'll do in a nutshell**- Analyse project requirements to understand the scope and implementation plan of consulting projects- Design solutions adapted to client and project needs using innovation methodologies and processes (Lean Startup, Design Thinking, and Open Innovation)- Collect primary and secondary data using market intelligence methodologies, tools, and information sources- Prepare deliverables and analysis reports on the state of the art in our areas of interest- Update and communicate the status of the project to ensure good progress and improve quality- Conduct customer journey mapping and customer feedback analysis to identify pain points and opportunities for enhancement- Implement customer experience (CEX) strategies and monitor their impact- Collaborate with cross-functional teams to ensure alignment and integration of CEX initiatives with overall business goals**What you'll bring**- Experience working with agile methodologies is an asset- Experience in strategy development functions- Knowledge of CEX, customer support methodologies, and customer accompaniment- Knowledge of qualitative and quantitative research techniques- Organised and resolute with strong analytical skills- Advanced Excel skills- Intellectual curiosity - a hunger for knowledge and personal growth, as well as self-initiative- Excellent ability to work as part of a team, in dynamic and multidisciplinary environments- Innovative and collaborative approach to problem-solving- Strong communication and presentation skills- Ability to empathize with customers and understand their needs and expectations**The Opinno Experience**- Great work environment: informal, collaborative and agile- Flexible working schedule- Hybrid remote model. Come to the office when you need it- Opportunities for training and development- Social activities such as our Summer Offsite, Year End Celebration, etc.- Competitive salary package- Relaxed dress codeAt Opinno, we understand that true innovation is deeply intertwined with diversity and inclusivity