Trainer

**Essential Duties and Responsibilities**- Trainer employees to both internal and client standards and performance objectives- Confer with management and employees to gain knowledge of work situations which require training- complete routine reports and correspondence**Competencies**- Problem solving- Customer service- Oral communication- Teamwork- Coaching people**Ability to read and interpret documents in English such as procedure manuals; write routine reports and correspondence.****Qualifications**- At least 6 months of related call center experience and/or training- No disciplinary action above a Verbal- Ability to read/interpret documents in English, procedure manuals and correspondence.- Open availability; ability to work evenings and weekends- Met or Exceeded KPIs for the past 3 months- Use of Zoom and/or Teams is preferred; but not required.Tipo de puesto: Tiempo completo, Por tiempo indeterminadoSalario: $3,799.00 - $3,800.00 a la semanaHorario:- Lunes a viernes- Turno de 10 horas- Turno matutinoTipos de compensaciones:- Bono de asistencia- Bono de productividad- Bono de puntualidad- Bono mensualExperiência:- call center experience: 1 año (Deseable)Idioma:- Ingles (Deseable)Lugar de trabajo: Empleo presencial