Training Development Specialist

**Education**:

- Undergraduate/ Graduate from a Government recognized university
- Post graduates will be preferred

English C1.
**Experience**:
1-2 years with industry experience, preferably corporate.
**Skills Required**:

- Communication skills
- Coordination & organizing skills
- Presentation skills
- People Management skills
- Customer service skills
- Ability to multitask
- Technical proficiency in MS office products required (Excel, Word, Power Point etc.,)
- Analytical skills

**Roles & Responsibilities**:

- Create SOP's
- Process Training/OJT for New Trainees
- Processing/escalations & the rest on coaching & floor support
- Demonstrate good business decisions, pro-active problem solving and relationship building
- Encourage and support CSR's during difficult situations
- Prepare training need/ top defect analysis analysis for the floor
- Provide constructive feedback for performance improvement
- Coordinate operations center activities and serve in leadership roles
- Ability to go beyond the call of duty in times of business exigencies

Tipo de puesto: Tiempo completo

Salario: $15,000.00 - $25,000.00 al mes

Puede trasladarse/mudarse:

- Tlaquepaque, Jal.
: Trasladarse al trabajo sin problemas o planear mudarse antes de comenzar a trabajar (Obligatorio)

Experiência:

- Capacitadores laborales: 1 año (Obligatorio)