Ria's mission is to be the most progressive money transfer company in the world by offering service excellence and the most competitive and reliable remittance payment services to our customers.
- Validate the purpose and legitimacy of any transaction that appears unusual or high-risk based on customer and recipient activity.
- Process transactions that have complied with Ria's policies, state, and federal regulations.
- Escalate general reports of potential consumer fraud trends and suspicious activities.
Risk assessment when approving transactions with red flags.
- Maintain constant communication with customers, both inbound and outbound calls.
- Availability to work weekends.
- English proficiency: ADVANCED.
- High school diploma or equivalent.
More education or experience may be preferred.
- Exceptional customer service, active listening, and verbal and written communication skills, professional phone voice.
- Strong time management and decision-making skills.
- Adaptability and accountability to build a career within the company.
Benefits: Our package includes Competitive monthly salary $19,000.
5% food vouchers.
30 days bonus.
15 days of initial vacation.
life insurance.
Free access to our Gym.
Dynamic and collaborative work environment.
Cutting-edge tools and technology to make work easier.
Free English and French classes Work-life Balance.
Ria values diversity and is proud to be an equal-opportunity employer.
We provide equal opportunities to all employees and applicants, regardless of race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
Today, people are on the move more than ever before.
For a better future.
For a better everyday life.
As a leading money transfer company, Ria is committed to helping businesses and individuals thrive through the fast and secure transfer of funds across borders at a great value.
Our job is to deliver our customers' hard-earned money straight into the hands of those who need it most.
By providing our customers with a fast, convenient, and safe service, we get money to where it matters affordably.
We contribute to helping communities, families, and individuals get ahead.
We are people serving people and we never, ever forget that.