Company Description
Bosch fue fundada en Stuttgart en 1886 por Robert Bosch (1861-1942), y por más de 130 años se ha distinguido por una cultura corporativa única, basada en valores sólidos que nos impulsan a mejorar cada día.
Nuestros productos, presentes en una amplia variedad de terrenos, contribuyen a mejorar la calidad de vida de millones de personas.
**Job Description**:
Responsible for the day to day execution of overland transportation orders in the Bosch TMS for the North American Region for the Automotive and Non-Automotive Divisions to meet daily performance, cost, & quality targets.
Key Responsibilities / Tasks:
- Collaborate with internal TMC partners (Engineering, Agile Team, LSP Dev..) during day to day operation.
- manual processing and Exception management handling in Bosch TMS and notify the plants/stakeholders and sending frequent updates
- Participate in plant/carrier/customer calls to resolve critical issues: frequent, timely and proactive communication with stakeholders to provide shipment status updates, address questions/concerns, etc.
- Liaison with Bosch LSPs/forwarders/carrier to resolve shipment issues, find solutions, track critical shipments and inform the plants/stakeholders.
- Support escalation of day to day operational tasks; Maintain and distribute open issues logs
- Immediate escalation of system data issues to ensure the reliability of relevant info into Bosch TMS
- Daily download and analysis of operational data for KPI Monitoring and CIP (Continuous Improvement Process)
- End user function for Bosch TMS
**Qualifications**:
REQUIRED SKILLS:
- Must possess a Bachelor's Degree (preferably in Business, Finance or Logistics), with a minimum of 3+ years of experience in transportation operations.
- Must be fluent in Spanish & English.
- Must have a minimum of 2+ years of experience working with MS Office Suite (Access, Excel, Word, PowerPoint, SharePoint)
- Experience with ERPs desirable any Transport management system
- Must be self-motivated and willing to be flexible in work schedule and hours.
Sometimes the job requires staying later or taking calls during off hours or weekends to assist with customer issues.
- Good customer relations skills and ability to communicate professionally and effectively with all management levels.
- Ability to grasp new concepts and quickly adapt to changing circumstances/environment
- Good time management skills and strong ability to manage several projects and tasks at once and excellent ability to prioritize time and efforts
- Ability to analyze problems and opportunities and systematically approach them to make improvements both short term and long term.
Additional Information
PREFERRED SKILLS:
- Experience in using transportation management systems or similar
- Experience working with Continuous Improvement Process & Lean Six Sigma Problem Solving tools (5 Whys, 5S, A3, PDCA, VSM)
- Experience with control documentation and processes working instructions.