3+ years of program or project management experience
- 3+ years of working cross functionally with tech and non-tech teams experience
- 3+ years of defining and implementing process improvement initiatives using data and metrics experience
- Bachelor's degree
- Knowledge of Excel (Pivot Tables, VLookUps) at an advanced level and SQL
- Experience defining program requirements and using data and metrics to determine improvements
Key job responsibilities
- Ensure that you and the Team remain customer obsessed
- Ensure that you and the Team take end-to-end ownership of... well... everything within your grasp
- Strategic planning and forecasting to appraise performance and problem resolution
- Ability to manage multiple complex projects simultaneously
- Work within various time constraints to meet critical business needs; we work fast and hard
- Creating and implementing improvements to our transportation network that deliver flexible and efficient products on behalf of our customers
- Deployment to various geographies within Mexico in order to launch the most innovative delivery solutions.
- Make the existing processes scalable by identifying and implementing available tools/automation
- Utilize exceptional problem-solving and communication skills to influence business, operations and technical audiences
- Must plan and organize multiple stakeholders with multitasking teams to develop the best solutions for the network.
- Analytical outputs based on data driven decisions are expected to impact the network.
- Work with program managers, business leaders and executive team to communicate and impact critical business initiatives
- 3+ years of driving end to end delivery, and communicating results to senior leadership experience
- 3+ years of driving process improvements experience
- Experience in stakeholder management, dealing with multiple stakeholders at varied levels of the organization
- Experience building processes, project management, and schedules