Transportation Specialist, Relay Operations Center

.Transportation Specialist, Relay Operations CenterAmazon Transportation Service is looking for a Transportation Specialist, Relay Operation Center (ROC), to support global and domestic line hauls. In this role, you will be responsible for the overall performance and operation of Inbound and Outbound line-hauls. A Network Operation Specialist facilitates the flow of information between different stakeholders: Fulfillment centers, Carriers, Sort Centers and Delivery Stations.ROC resolves any potential issues that impact customer experience and delivery performance. A Transportation Specialist provides timely resolution to the problem at hand by researching and querying internal tools, by taking real-time decisions and having effective communication with the stakeholders.An ideal candidate should be able to understand the issue and be able to drive Customer Experience without compromising on time and costs. The candidate should have the basic understanding of logistics and should be able to communicate clearly in the verbal and written form. In this role, you are able to recommend process improvements and have the passion for driving them to conclusion