About the RoleLocation: Hybrid.
CDMXYour key responsibilities:Provide accurate and timely assistance and customer-oriented support for incoming queries and issues related to T&E processes and systems through the role as operational SME and 2nd level support.Support a strong control environment, follow up on audit issues, and support the implementation of corrective measures.Support continuous improvement of services in quality and effectiveness in close collaboration with line manager and peer colleagues, isolate problem trends, and ensure that troubleshooting efforts are completed for recurring problems until permanent solutions are found.Champion a customer service attitude enabling a highly collaborative environment towards internal and external stakeholders.Process credit card related matters (application, inquiries, dunning process on overdue balances on credit cards), travel requests, advance payment requests, and expense reports in line with Novartis Expense Manuals and flag any incompliance in a timely manner.Role Requirements:Bachelor's degree (Preferably Finance/Accounting or Business Administration).Spanish - Advanced level of English.Experience in SAP environment.Desirable experience in AP/T&E/Payroll - min.
1 year.Demonstrated ability to work effectively in a multi-national, matrix organization.
Proactive and detail-oriented.Concur knowledge is a plus.Why Novartis: Helping people with disease and their families takes more than innovative science.
It takes a community of smart, passionate people like you.
Collaborating, supporting, and inspiring each other.
Combining to achieve breakthroughs that change patients' lives.
Ready to create a brighter future together?
Learn more.Join our Novartis Network: Not the right Novartis role for you?
Sign up to our talent community to stay connected and learn about suitable career opportunities as soon as they come up: Join here.Functional Area: Audit & FinanceJob Type: Full timeEmployment Type: RegularShift Work: No#J-18808-Ljbffr