TravisMathew is a premium apparel brand that exists because we seized an opportunity—and we're inviting you to take yours. Back in 2007, we saw there weren't many companies whose clothing bridged the gap between performance and lifestyle, so we created our own. Inspired by the sun, surf, and sand of Southern California, we became a leading innovator in lifestyle performance apparel by making clothes for real life—plus working with premium wholesalers, building a leading e-commerce business, and opening retail stores around the world. We invite you to join team TravisMathew.
The Store Manager is responsible for managing the day-to-day retail operations of their applicable store inclusive of sales and service, team leadership and operational excellence.
ROLES AND RESPONSIBILITIESDevelop and implement strategies to drive sales and key performance indicatorsManage store P&L by driving top line revenue and strategically managing expense budgets to meet overall profitability goalsImplement product and visual merchandising directives and techniques to maximize space and drive salesManage and communicate merchandise opportunities to District Manager/ buying teamAnalyze customer profiles, buying trends, and competitive information to impact and drive businessCreate and manage in-store events, marketing initiatives and CRM activity to drive and reward repeat businessSupport new store openings, remodels, pop-ups and special events as neededCommunicate staffing, merchandising and operational needs to HQ teamManage and achieve or exceed all inventory and shrink goals; plan and execute bi-annual Physical InventoryManage inventory control procedures including product receipt, transfers and returnsProvide direction, feedback and coaching to foster collaboration and productivityRecruit, train and retain an exceptional team of support managers and client experience focused associatesTrain and coach team to meet and/or adhere to client service standards and company policies and proceduresManage store-level HR functions, including associate scheduling and timecard review / approvalManage and maintain store cleanliness and organization, including front of house and stock spaceTECHNICAL COMPETENCIES (Knowledge, Skills & Abilities)Proficient in Microsoft ApplicationsProficient in point-of-sale (POS) systemsExperience with back office operations management, visual merchandising and recruitment / trainingStrong written and verbal communication skillsAbility to manage and mentor a teamAbility to work effectively and collaboratively with cross-functional teams and stakeholdersAbility to make decisions independently, or escalate when applicableAbility to work non-traditional hours; weekends, evenings and holidaysEDUCATION AND EXPERIENCEBachelor's Degree in Business or related field preferredMinimum 2 years' experience in retail store managementMinimum 4 years' experience in a client services related capacityPHYSICAL REQUIREMENTS / WORK ENVIRONMENT (if applicable)Work is performed in a retail environment / storeWalk, sit, stand, bend, reach and move continually during working hoursIf your experience is close to what we're looking for, please consider applying! Experience comes in many forms – skills are transferable, and passion goes a long way. We know that diversity makes for the best problem-solving and creative thinking, which is why we're dedicated to adding new perspectives to the team and encourage everyone to apply.
TravisMathew is an Equal Employment Opportunity.
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