Trilingual Service Desk

Job DescriptionPosition: Trilingual Service DeskLanguages Required: English proficiency mandatory, Portuguese proficiency mandatoryAvailability: 24/7Experience: Minimum 1 year in technical supportKey ResponsibilitiesTroubleshooting skillsHands-on experience with fixes for desktops and laptops, including software installations and upgradesTroubleshooting skills for VPN connectivity, dial-out, and wireless routersPrevious customer relations experienceProvide consistent customer support with minimal supervisionEducationMinimum High School DiplomaGeneral RoleMaintaining, analyzing, and troubleshooting hardware and software while providing excellent consumer service.Wipro Offers:Benefits above lawFull payrollConstant trainingGrowth opportunityWipro is an Equal Employment Opportunity employer and makes all employment and employment-related decisions without regard to a person's race, sex, national origin, ancestry, disability, sexual orientation, or any other status protected by applicable law.TIS Service Desk#J-18808-Ljbffr