Ucm Engineer Voip Senior - Híbrido

To work in CDMX, GDL, QRO, or MTYEducation: Systems Engineering, Computer Science, Software Engineering, or similar.Experience: 4–6 yearsEnglish: Fluent conversational English is essentialPlace to work: CDMX, GDL, QRO, or MTYWork Scheme: Hybrid (2 days in the office and 3 days remote)Competencies:Experience managing and troubleshooting Ribbon SBCs (experience with Oracle and Ribbon SBCs is a plus).Basic understanding of Cisco IP telephony Network Infrastructure.Good knowledge of voice protocols: SIP, MGCP, H.323, SCCP, ISDN.Basic understanding of logs and traces from Collaboration products: CUCM, CUC, CUCM IM&P, gateways.Good understanding of APIs, SDKs, and protocols used for automation: AXL, REST, SOAP.Ability to write scripts/programs in at least one language (e.G., Python, Java, Perl).Ability to troubleshoot collaboration solutions covering multiple products and features and drive incidents toward resolution.Able to identify problems, take ownership, and deliver solutions with a high level of customer satisfaction.Excellent written and verbal communication, interpersonal, and presentation skills.Proven planning, prioritization, and organization skills.ITIL Foundation level knowledge.Salary: Open, depending on experience.Hiring: Direct hiring 100% PL + payroll.Location: Must reside in QRO.Interested parties should send their resume to or call 52564490 or 52564502.#J-18808-Ljbffr