**Role: Software Engineer- **soporte de producción**Location: (100% Remote job)****Duration: 18 Months Contract****Rates: open to negotiate****Languages: English intermediate or fluent Mandatory****Openings: 50+ positions****Responsibilities**:**Title-** 2 rolesSoftware Engineer [Software Engineer Experienced 3+ Years' Experienceand Software Engineer Advanced 5+ years' Experience ]**Type-** Contract**Job Description-**As a Software Engineer, you will work in backend support group within our Operations team.
The Engineer will work with PLSQL/SQL, Python and Unix scripting & latest technologies Tool, mainly handling incidents using ITIL framework and developing automations in production system to reduce re-occurring problem.
**What will your job look like?
**Oversee and ensure the integrity of production systems on a day-to-day basis to ensure the backend services are being delivered on timeIncidents Handling using ITIL frameworkConverting Old Unix Scripts in Python module to work on multi-ThreadStrong knowledge in PLSQL/SQL to write complex queries and knowledge in query Tunning.
Knowledge of DB performance analysis is plus pointWriting Unix Script with DB Connection and Remote DB connection.
Strong knowledge on Unix Command to do Day to day work related to Incident handling.Telecom Understating background is good to haveFluent in English speaking as support need to connect globallySRE and AutomationProduction Technical SupportHigh Availability**All you need is**Bachelor's degree in Computer Science, Information Technology, or a related field or equivalent work experienceStrong analytical and problem-solving skillsMandatory flexibility to work any shift or day of the week, including holidaysFluent in English speaking**Job Types**: Full-time, ContractContract length: 18 months**Experience**:- PL/SQL: 1 year (required)- Python: 1 year (required)- UNIX: 1 year (required)