.We are a consulting firm representing a large IT client. This position of User Study Research Assistant will be assisting our live user studies research project by working directly with participants who come to the site by taking them through different stations set up throughout the site location, getting the participant to do what is needed at each station following specific scripts. THIS IS NOT FOR MEDICAL RESEARCH, IT IS A LIVE USER STUDIES COLLECTION FOR THE TECHNOLOGY FIELD.The work week schedule will be determined by the Site Coordinator and/or the Project Lead and will include weekends (Saturday and/or Sunday), so you must be willing to work weekends for consideration for this position.This position will be a salaried position that will extend to approximately end of December, 2024 in duration (however, scope of work could change based on client needs). This is a temporary role that will not result in a full-time permanent position. However, dependent on the success of the project, there may be opportunities for future employment.Voxelmaps is looking to fill Customer Service Support positions with candidates that are detail-oriented in the Mexico City, Mexico area with a passion for technology, people, and supporting the development of AI training. You'll be supporting a large study that will be developing new technology for consumer-based devices. No previous experience is required, all applicants are welcome to apply. A dedicated team of trainers will be available for your ongoing growth and success.Opportunities:Get on the job training and mentoring from industry experts in user research and technology developmentHelp support the development of AI training in consumer devicesWork in User Testing for New Technology!Responsibilities:Assists with the execution of user-testing including site and station setup, breakdown, data review, intake/outtake of participants, recording/reporting of the participant experiences, and other research related activities.Provide a great experience for participants in the study and guide them through prompts needed for data collection.Maintain lab and equipment.Support in participant recruitment for the demographic needs of the study.Support all User Research staff in day-to-day tasks.Research Assistant Profile:Possess great interpersonal communication (strong face-to-face customer service skills), relationship building, and be able to make participants feel comfortable (both written and verbal)Possess great organizational and analytical skills - strong attention to detail is key to this role.Be good at time management, work well in a fast-paced study environment, and have a willingness to take initiative.Adaptable and quick learner that enjoys tackling a large variety of problems.Experience with user/market research is desirable.Some basic technical experience is desirable.Experience with Microsoft Office/Microsoft 365 (especially Excel) is required.Some experience with iOS systems/devices is required