.As passionate about our people as we are about our mission.What We're All About:Q2 is proud of delivering our mobile banking platform and technology solutions, globally, to more than 22 million end users across our 1,300 financial institutions and fintech clients. At Q2, our mission is simple: Build strong, diverse communities by strengthening their financial institutions. We accomplish that by investing in the communities where both our customers and employees serve and live.What Makes Q2 Special?- Being as passionate about our people as we are about our mission. We celebrate our employees in many ways, including our "Circle of Awesomeness" award ceremony and day of employee celebration among others! We invest in the growth and development of our team members through ongoing learning opportunities, mentorship programs, internal mobility, and meaningful leadership relationships. We also know that nothing builds trust and collaboration like having fun. We hold an annual Dodgeball for Charity event at our Q2 Stadium in Austin, inviting other local companies to play, and community organizations we support to raise money and awareness together.- Responsibilities:- Build relationships with and educate cross-functional product teams on methods for conducting rigorous research with end-users.-- Manage research projects with mínimal supervision and rigorously weigh the merits of various research methods for a given problem.-- Conduct mixed-methods user research and testing of both concept-stage and in-progress design work, as well as work with other departments to formulate research plans.-- Transform amorphous requests for research into rigorous project plans.-- Recognize, deeply understand, and analyze user experience issues without introducing bias.-- Engage internal and external research participants through recruitment, screening, study moderation, and compensation.-- Facilitate both live and asynchronous research sessions.-- Generate and reliably analyze both qualitative and quantitative data to produce insights for your product teams.-- Construct surveys, usability test scripts, interview questions, card sorts, tree tests, and other research artifacts-- Develop effective research presentations and reports to communicate results and recommendations-- Collaborate with the rest of the UX Research team on additional research initiatives as needed.**Requirements**:- Bachelor's degree or higher in UX Design, Psychology, Experimental Psychology, Human-Computer Interaction, Information Sciences, Computer Science, or similar fields.-- Minimum of 3 years of experience in UX Research or an equivalent amount of experience in a similar role dealing with human insights.-- Strong collaboration, verbal communication, written communication, and presentation skills.-- Self-starter with the ability to create structure in an ambiguous environment-- Familiar with UX Design best practices and principles
