Company DescriptionFor the past 20 years, we have powered many Digital Experiences for the Fortune 500. Since 1999, we have grown from a few people to more than 4000 team members across the globe that are engaged in various Digital Modernization.**Job Description**:- Drive business impact by contributing to plan/product design, testing/piloting, and market launch efforts- Pre-empt issues and head off problems by ensuring cross line of business implications of the products are identified and resolved prior to the successful product launch- Understand the business objectives, user needs, and define UX goal scopes, and plan design activities for a project, end to end- Partner with business and technical stakeholder, to solve complex business and technical requirements, and drive intuitive user-centered solutions- Understand Americans with Disabilities Act (ADA) fundamentals to deliver acceptable creative designs- Stay up to date on current events in the industry that affect bottom line to keep our products competitive- Challenge the current business as usual (BAU) design standards and constantly look for improvement- Launch digital features across multiple channels, and closely monitor, measure, and report on feature performance- Analyze performance data to identify opportunities to improve user experiences, increase conversion, and optimize efficiencies- Achieve stakeholder buy-in and ability to lead cross-functional work streams- Work closely with analytics, research and technology partner to ensure systems and programs are satisfying consumer needs and driving the business- Communicate design and roadmap initiatives to outside groups (executives, product owners, development teams, etc.)- Work with prototype developers, or prototype yourself, for rapid deployment- Convert ideas into basic wireframes to provide direction to UX and UI Designers- Be able to negotiate and diplomatically manage conflicting points of view, as well as influence others in the organization to ensure alignment and progress- Be able to work with outside vendors and agencies- Support different teams by facilitating team to team communication- Look for innovation outside of daily delivery that benefit the customer/company**Qualifications**:- +6 years experience of relevant experience in a product or creative position- Significant experience managing complex business and technical solutions- Demonstrated experience as a strong leader who can prioritize well, communicate clearly and compellingly, effectively influencing across cross functional teams.- Experience delivering with an agile methodology
