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**Overview**:Provides entry-level customer response for pre sales requests including pricing, services, and/or deal registrations in support of a large group with more complex solutions.
**Essential Duties & Responsibilities Required**:- Provides the first call response focused on providing pricing and quoting for customer identified solution.
(30%)- Performs deal registration, applies pricing, and/or creates renewal contracts.
(25%)- Creates and delivers solution to the customer, determining and communicating lead time and delivery based on product availability, build lead times, etc.
(20%)- Supplies final adjusted design solution pricing based on applicable programs, promotions and add-ons (10%)- Contributes information to sales forecast and planning.
(10%)- Implements actions identified by management to resolve business needs.
(5%)Other Duties & Responsibilities:- Additional duties as assigned- Meets attendance and punctuality standards**Qualifications**:**Experience**:- No prior experience necessary.Education & Certifications:- Associate Degree with Business, IT, or related Field of Study preferred.- High School Graduate with HS Diploma field of study required.Working Conditions:- Occasional non-standard work hours or overtime as business requires.- May be located at the Clearwater corporate office or at the reseller location.- Professional, office environment.
**Required Knowledge, Skills & Abilities**:- Able to execute instructions and to request clarification when needed.- Able to use a 10-key quickly and accurately.- Possesses basic clerical and data entry skills.- Able to perform basic mathematical calculations.- Able to recognize and attend to important details with accuracy and efficiency.- Able to communicate clearly and convey necessary information.- Able to constructively work under stress and pressure when faced with high workloads and deadlines.- Able to maintain and promote social, ethical, and organizational standards in conducting internal and external business activities.- Able to be immobile for long extended periods.- Able to build solid, effective working relationships with others.- Able to exhibit ability to be sensitive to the needs, concerns, and feelings of others.- Able to quickly learn new systems and technology.
**What's In It For You?
**- ** Elective Benefits**: Our programs are tailored to your country to best accommodate your lifestyle.- ** Grow Your Career**:Accelerate your path to success (and keep up with the future) with formal programs on leadership and professional development, and many more on-demand courses.- ** Elevate Your Personal Well-Being**: Boost your financial, physical, and mental well-being through seminars, events, and our global Life Empowerment Assistance Program.- ** Diversity, Equity & Inclusion**:It's not just a phrase to us; valuing every voice is how we succeed