.Company DescriptionVisa is a world leader in payments and technology, with over 259 billion payments transactions flowing safely between consumers, merchants, financial institutions, and government entities in more than 200 countries and territories each year.
Our mission is to connect the world through the most innovative, convenient, reliable, and secure payments network, enabling individuals, businesses, and economies to thrive while driven by a common purpose – to uplift everyone, everywhere by being the best way to pay and be paid.Make an impact with a purpose-driven industry leader.
Join us today and experience Life at Visa.Job DescriptionPurposeSupporting the sales team by providing business and technical knowledge of payment acceptance processes and associated products and services for Visa Acceptance Solutions Product Pillars (mostly specializing in post-purchase solutions).The scope of the role pertains to working and servicing the LAC region - supporting new and existing install base clients, for a single instance or combination of the Visa Acceptance Solutions.Principal ResponsibilitiesDevelop in-depth knowledge of Visa post-purchase products through research and testing to function as subject matter expert with prospective customers.Maintain accurate, up to date, product and services knowledge through knowledge sharing via global teams and working collaboratively with product teams across Visa Acceptance Solutions.Provide technical pre-sales support by accompanying LAC sales team to meetings with prospects, involving presentations, product demonstrations, and whiteboard sessions.Deliver client-focused, technical consultancy engagements to agree solution design and validate that the proposed solution meets client requirements.Act as (or hand-off to) Implementation Specialists to ensure efficient implementation.Provide proposal support to the LAC sales team for technical sections of RFI and RFP documents.Write & develop small internal computer applications to provide proof-of-concept ideas and troubleshoot client issues.Troubleshoot client issues by supporting Visa Acceptance Solutions prospects and existing clients during presales solutioning.Provide training on Visa Acceptance Solutions products and services to customers, producing clear documentation for clients based on business and functional requirements.Ability to work independently on customer sites with minimal supervision around the LAC region.This is a hybrid position.
Hybrid employees can alternate time between both remote and office, expected to work from the office 2-3 set days a week based on business needs.QualificationsBasic Qualifications5+ years of relevant work experience with a Bachelor's Degree or at least 2 years of work experience with an Advanced degree (e.G.
Masters, MBA, JD, MD) or 0 years of work experience with a PhD, OR 8+ years of relevant work experience