**About the Role**:**About the Team**:You'll join the Financial Planning & Strategy team and get to work with our dedicated team of current Verifications Specialists!
**What You'll Do**:- Conduct due diligence regarding identity and income verification- Communicate with prospective members as necessary to gather requisite documentation for the verification process- Work with our sales and experience teams to ensure timeliness and clear communication with our prospective members**What You Need**:- Experience with customer service and/or billing- Work history of income and/or identity verification- Comfort and ability to adapt in a rapidly changing environment at a quickly-growing company- Nice to have: Salesforce experience**About Us**:Landing is revolutionizing apartment living by providing our members the most streamlined end-to-end platform with access to tens of thousands of furnished and unfurnished apartments in over 375 cities, and counting, that renters can book in just minutes.
Our flexible leases allow members to realize more freedom and opportunities in life.
Switching between apartments is simple, and does not require a security deposit, broker fee, or additional months' rent.
You can manage every part of the Landing experience in a single, centralized app, which includes paying rent or scheduling regular cleanings with the touch of a finger.We are an in-person first company where we value and promote real-time collaboration and productivity across the business.
Our headquarters, located in Birmingham, Alabama, is supported by our San Francisco, California office as well as Landing employees who live and work all over the country.
In addition, Landing manages distribution centers across the U.S. that work to deliver and manage furnishings within our tailored homes.
Our host network, comprising roughly 2,000 professionals, complement these areas by working directly with members to ensure their happiness and maintain comfort.Join our rapidly expanding team to work on product, design, supply chain, operations, marketing, engineering, interior design, sales, legal, people, and finance to create more freedom and opportunities for renters across the U.S.**Our Leadership Principles**:At Landing, we use our Leadership Principles every day - whether we're discussing new projects, deciding the best solutions for our members, or brainstorming a new product feature.
We believe these shared values foster the best results.Landing is a dynamic, fast moving, customer first organization whose core values are authenticity, ownership, a service-first mindset, and entrepreneurship.
To be successful in creating the best experience for both our members and team members, we're building a culture that thinks big, is hands-on, and solves problems at hyper warp speed.
We are doers that do more with less and we're constantly looking to raise the bar.
Come enjoy the journey with us as we shake up the way people think about renting!