Caliente.Mx is looking for tomorrow's leaders in the gambling industry— today. We have built a reputation of excellence on exceeding expectations, and we remain focused on delivering the highest-quality experience in the industry. The caliber of service, attention to detail, and consistent quality our guests expect begin and end with our colleagues.What we offer:- Constant Challenges- Continuous performance based growth- Fun and exciting work environment - we work hard and play hard- Active collaboration in all operational processes- Opportunity to perform team leading tasks and first management assignments- The opportunity to work on various projects in the company- Benefit from your mentor and coach- Further development through attendance in Leadership Training Sessions- Competitive Salary and Benefits PackageWhat we expect:- A passion for customer experience!- Strong leadership skills with experience managing a team, excellent communication & interpersonal skills- Solid knowledge and passion for sports and the global betting market- The willingness to learn and drive to further develop your personal and professional skills- Analytical mindset with the ability to interpret complex data and make strategic decisions- Data Analysis & Reporting- Bachelor's degree- Fluency in English- Technically savvy, comfortable working with multiple IT systems, databases and programsTipo de puesto: Tiempo completoBeneficios:- Descuentos y precios preferenciales- Estacionamiento de la empresa- Seguro de gastos médicos mayores- Seguro de vida- Servicio de comedorPago complementario:- Bono anual- Bono de productividadTipo de jornada:- Incluye días feriados- Incluye fines de semana- Turno de 8 horasPuede trasladarse/mudarse:- 22010, Tijuana, B.C.: Trasladarse al trabajo sin problemas o planear mudarse antes de comenzar a trabajar (Obligatorio)Pregunta(s) de postulación:- ¿Has estado a cargo de un equipo de trabajo?Experiência:- Customer experience: 3 años (Deseable)Idioma:- Inglés (Obligatorio)Lugar de trabajo: Empleo presencial