Virtual Customer Service Representative

**Duties**:- Assist customers with inquiries, concerns, and requests- Handle and resolve customer complaints in a professional and timely manner- Process orders, returns, and exchanges accurately and efficiently- Perform data entry tasks to update customer information in the system- Analyze customer needs and recommend appropriate products or services- Utilize upselling techniques to maximize sales opportunities**Requirements**:- Fluent in English and Spanish(verbal and written communication skills)- Strong data entry skills with attention to detail- Previous experience in customer service or related field preferred- Ability to effectively communicate with customers and provide excellent service- Proven ability to analyze customer needs and provide appropriate solutions- Medical Experience Preferred$4,800 yearly salaryTipo de puesto: Tiempo completoSueldo: $45.00 - $55.00 la horaHoras previstas: 40 por semanaIdioma:- Inglés (Deseable)Lugar de trabajo: Empleo remoto