Virtual Medical Scheduler

**We are a Virtual Medical Call Center for Mental Health providers all over the United States.
**

**We are looking for a VIRTUAL MEDICAL SCHEDULER.
This position is**
**FULL-TIME**

**Responsibilities**:

- Bilingual Spanish and English (Expert in both required)
- Scheduling: responsible for the scheduling Consults
- Monitor Telephone/TEXT: direct calls to patients and respond to all incoming text messages quickly.
- Enter and maintain correct patient data in computer system
- Verify patient information and Insurance.
- Inform patients of medical provider office policy
- Scanning patient records and saving in provider system
- Office Administrative duties as needed
- Give directions to appointment location.
**Job Requirements**:

- WORK 9-5 pm CST Monday - Friday (night shift)
- Must have a desk top computer or a computer capable to have 2 screens
- High speed internet
- Back up internet
- Internet router to plug phone into
- A back up generator
- A designated office space to work with HIPAA sensitive data
- Must be able to pass a Criminal and Drug background check.
**Education/Experience**:

- High school diploma or equivalent.
- Medical Sales/ Medical scheduling experience preferred.
- Must have Insurance Verification experience
- Experience with Electronic Health Records
- 5 years of customer service experience.
- Excellent written and oral communication
- Ability to handle multiple software programs simultaneously

**Job Types**: Full-time, Contract, Permanent

Application Question(s):

- Are you fluent Bilingual English and Spanish

**Education**:

- Bachelor's (preferred)
**Experience**:

- Customer Service: 3 years (preferred)
- Medical Scheduling: 5 years (required)