.Chubb's Global End User Services (EUS) organization is relentlessly focused on driving and improving the end user experience globally, with a focus on building technology solutions that support new ways of working and improve productivity in the modern workplace. Supporting all components of Chubb's Virtual Desktop support areas that employees and contractors utilize, the organization is the first point of contact that the Chubb community leverages to obtain support. We are looking for a Virtual Desktop Administrator (VMWare Engineer) to help maintain and progress our Global Virtual Desktop Infrastructure as a member of our Operations team. Responsibilities include:Experience with Server 2019+Experience installing, configuring, and maintaining virtualization systems such as VMWare VSphere/WorkspaceOneAdministering and managing VMware Horizon Connection Server 8.XAdministering and managing VMware Horizon Virtual Desktops and Applications 8.XAdministering of Vmware snapshots Templates and cloningAnalyze system logs and performance metrics to identify issues and provide solutionsDevelop and maintain documentation related to VMware environmentsAutomate and streamline operations with scripting and other toolsCollaborate with software developers and other IT staff to ensure the successful implementation of company applicationsPatching and updating operating systems and appsAbility to check the health of Hosts and VM objects in vCenterProviding end-user support and troubleshooting for customers across the globe.Performing system administration duties for Windows-based systems, both on-premises and in cloud environments.Provide day to day data management and monitoring support for distributed data systems.As needed support after hours to support major incidents or to perform system maintenanceDevelops, analyzes, and publishes metrics to ensure high quality of service and makes recommendations for changes based on specific trends, market comparisonsContinuously improve the user experience by optimizing desktop performance, application delivery, and remote access capabilities.Engage in collaborative efforts with second and third level technology teams, both domestically and internationally, to resolve complex or urgent issues. Required Skills Ability to work independently, and as part of a team, and manage competing prioritiesBachelor's degree or equivalent work experience recommendedPrior experience in a corporate IT environment, ideally in a role requiring fast paced, high-level support.Administration skills specific to system upgrades, and maintenance5+ years of proven experience as a VMWare or VDI AdministratorExperience in IT Infrastructure and Virtualization including VMware vSphere 7, VMware Horizon View 8