GFG Real Estate Asset Management is a premier boutique asset management company deeply committed to delivering exceptional, bespoke services catering to each client's unique needs. We are seeking a Vice President of Operations in Miami, Mexico City, or Cancun.
As the Vice President of Operations, you will play a pivotal role in overseeing our portfolio's operations and revenue performance. You will be responsible for implementing innovative strategies, identifying cost-saving opportunities, and ensuring the seamless functioning of our properties. Your expertise in financial analysis, operational evaluation, and strategic planning will be instrumental in achieving our long-term goals and aligning our operations with the interests of our valued hotel owners.
**Responsibilities**:
- Monitor and oversee the day-to-day operations of our hotels, ensuring smooth functioning, exceptional guest experiences, and adherence to brand standards.
- Analyze revenue streams, identify areas for improvement, and develop strategies to maximize revenue and profitability.
- Conduct financial reviews and analyses to assess the financial performance of our properties, providing insights and recommendations for improvement.
- Evaluate the operational performance of hotels, identify areas for enhancement, and implement strategies to drive operational excellence.
- Coordinate and manage capital expenditure strategies for each property, ensuring timely and efficient execution of projects.
- Provide advice and guidance to ownership on overall operations management issues, demonstrating a strong understanding of industry trends and best practices.
- Support senior hotel management in making quick and effective decisions by communicating promptly and preparing decision-making agendas.
- Lead and coordinate improvement projects, acting as a project leader and collaborating with various stakeholders to achieve desired outcomes.
- Coordinate and manage the yearly insurance policy quoting process, advising ownership on policy coverage improvements, and handling claim management during catastrophic events.
- Assess, develop, and implement hotel value enhancement opportunities, including capital projects and return on investment (ROI) analysis.
- Identify and address life safety, legal, or physical deficiencies, taking prompt action to rectify them and ensure compliance.
- Prepare comprehensive written reports, communicate effectively with stakeholders, and provide accurate and timely information.
Qualifications:
- A minimum of 10 years of experience in hospitality management and operations, all-inclusive, and EP model required.
- Excellent understanding of hotel operations, guest service standards, and brand positioning in the Mexican market is required.
- Strong financial acumen, with financial analysis, budgeting, and P&L management expertise.
- Proven track record in maximizing revenue and profitability in the hospitality industry.
- Exceptional strategic thinking and problem-solving skills, with the ability to develop and implement innovative strategies.
- Strong leadership abilities, with the capability to inspire and motivate teams toward achieving common goals.
- Excellent communication and interpersonal skills, with the ability to effectively collaborate with diverse stakeholders.
- In-depth knowledge of market trends, competitor analysis, and industry best practices.
- Bachelor's degree in Hospitality Management, Business, or a related field (advanced degree preferred).
- Fluency in both English and Spanish is required.
- 50%+ travel in different time zones for overnight stays.
