Waiter/ess (Server)A Waiter/ess (Server) is responsible for serving guests in a friendly, timely, and efficient manner to deliver an excellent Guest and Member experience while having extensive knowledge of menu offerings.What will I be doing?As a Waiter/ess (Server), you will perform the following tasks to the highest standards:Manage guest queries in a friendly, timely, and efficient manner.Serve alcoholic and non-alcoholic beverages in accordance with licensing and liquor regulations.Ensure knowledge of the menu and all products.Ensure mis-en-place is well stocked at all floor stations.Follow correct reporting procedures if faced with issues.Ensure food and beverage orders are consistently good and delivered in a timely manner.Practice Hilton Grooming standards including uniform dress code, cleanliness, and personal hygiene.Comply with hotel security, fire regulations, and all health and safety legislation.What are we looking for?A Waiter/ess (Server) serving Hilton brands is always working on behalf of our Guests and with other Team Members. To successfully fill this role, you should maintain the following attitudes, behaviors, skills, and values:Positive attitude.Good communication skills.Commitment to delivering high levels of customer service.Excellent grooming standards.Flexibility to respond to a range of different work situations.Ability to work independently or in teams.It would be advantageous to demonstrate the following capabilities:Experience in the Food and Beverage department and/or industry.Previous experience of cash handling.Knowledge of Food Hygiene Regulations.What will it be like to work for Hilton?Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities, and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences. Our vision "to fill the earth with the light and warmth of hospitality" unites us as a team to create remarkable hospitality experiences around the world every day. Our amazing Team Members are at the heart of it all!#J-18808-Ljbffr