Warranty Engineer

Detalles de la oferta

.Quality Assurance Systems Engineer capable to; monitor quality market condition, define and establish immediate actions for customer protection, and leader for the next key activities:- Monitors various sources of field quality data (QIDEA, SICAT,etc) and takes appropriate action in order to achieve quality targets for the assigned CST.- Establishes priority and action plans for incident investigation and reporting.- Conducts investigative research at Manufacturing facilities and sometimes traveling to Nissan dealer in the USA or Mexico- Identifies, investigates, and reports quality issues.- Leads or participates in weekly Direct Communication (DC) meetings with plant, PQE, and design staff to review current warranty claims/quality issues to be investigated and reported through the DRIVE system.- Meets regularly with Plant Quality to identify and resolve quality issues in vehicle manufacturing and occasionally with suppliers (Monozukuri).- Requests and analyzes warranty return parts and issues technical reports and parts to the assigned CST.- Prepares Information Gathering & QIB reports and provides technical assistance to other departments.- Analyzes and identifies engineering & mfg issues regarding warranty and durability incidents, and seeks engineering & mfg countermeasures.- Communicates product issues to management (QRQC / QCS) for countermeasure development. Distributes report results to appropriate groups and tracks corrective action activities.- Contributes to 3MIS good performance and brand trust.**Additional job description**- 3MIS daily monitoring (QIDEA)- 3MIS risk analysis based on forecast and trends.- Process Audit.- G-CARS follow up (PHC criteria accomplishment)- 3MIS charts preparation.- Spike prevention activities- 3MIS spike analysis.- 3MIS calculation.- To define & establish immediate countermeasure for customer complaints- Data base creation for 3MIS control (Excel knowledge)- Scrambles at plant & dealership.- Meeting with USA, CAN, MEX & GCC markets for customers complaint.- TFT's leadership- Incidents Duplication- Q3 definition and implementation (vs PHC criteria)- Daily CM audits.- CM sustainability.- DPHU VOC main issues tackle down.**Education/Certifications**:Bachelor's degree in a related Engineering discipline.**Previous Work Experience**- Four (4) or more years of directly related professional-level Quality / Engineering experience.- In depth technical understanding of automotive design and development processes, production, troubleshooting and maintenance.**Other Knowledge, Skills and Abilities**Language: Strong English language skills with minimum competency rating of 80%Computer Skills: Excel Advance Knowledge, word processor, power point, NX-auto, Space Vision, G2B, ALPL, ASK2.Competencies: Process Audit knowledge, Core Tools, TQM, 4M's management, Drawings interpretations, Nissan manuals interpretation, leadership, automotive processes


Fuente: Jobtome_Ppc

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