Quality Assurance Systems Engineer capable to; monitor quality market condition, define and establish immediate actions for customer protection, and leader for the next key activities:
- Monitors various sources of field quality data (QIDEA, SICAT,etc) and takes appropriate action in order to achieve quality targets for the assigned CST.
- Establishes priority and action plans for incident investigation and reporting.
- Conducts investigative research at Manufacturing facilities and sometimes traveling to Nissan dealer in the USA or Mexico
- Identifies, investigates, and reports quality issues.
- Leads or participates in weekly Direct Communication (DC) meetings with plant, PQE, and design staff to review current warranty claims/quality issues to be investigated and reported through the DRIVE system.
- Meets regularly with Plant Quality to identify and resolve quality issues in vehicle manufacturing and occasionally with suppliers (Monozukuri).
- Requests and analyzes warranty return parts and issues technical reports and parts to the assigned CST.
- Prepares Information Gathering & QIB reports and provides technical assistance to other departments.
- Analyzes and identifies engineering & mfg issues regarding warranty and durability incidents, and seeks engineering & mfg countermeasures.
- Communicates product issues to management (QRQC / QCS) for countermeasure development. Distributes report results to appropriate groups and tracks corrective action activities.
- Contributes to 3MIS good performance and brand trust.
**Additional job description**
- 3MIS daily monitoring (QIDEA)
- 3MIS risk analysis based on forecast and trends.
- Process Audit.
- G-CARS follow up (PHC criteria accomplishment)
- 3MIS charts preparation.
- Spike prevention activities
- 3MIS spike analysis.
- 3MIS calculation.
- To define & establish immediate countermeasure for customer complaints
- Data base creation for 3MIS control (Excel knowledge)
- Scrambles at plant & dealership.
- Meeting with USA, CAN, MEX & GCC markets for customers complaint.
- TFT's leadership
- Incidents Duplication
- Q3 definition and implementation (vs PHC criteria)
- Daily CM audits.
- CM sustainability.
- DPHU VOC main issues tackle down.
**Education/Certifications**:
Bachelor's degree in a related Engineering discipline.
**Previous Work Experience**
- Four (4) or more years of directly related professional-level Quality / Engineering experience.
- In depth technical understanding of automotive design and development processes, production, troubleshooting and maintenance.
**Other Knowledge, Skills and Abilities**
Language: Strong English language skills with minimum competency rating of 80%
Computer Skills: Excel Advance Knowledge, word processor, power point, NX-auto, Space Vision, G2B, ALPL, ASK2.
Competencies: Process Audit knowledge, Core Tools, TQM, 4M's management, Drawings interpretations, Nissan manuals interpretation, leadership, automotive processes.
Must have: Driver's License,
Nice to have: Excel certifications, audits certifications (ISO, IATF, VDA), Passport, VISA
Travel: No
- Nissan (NMEX,NEdM, NRFS, NRFM y ANZEN) realiza contrataciones con base al cumplimiento del perfil de puesto en la vacante, sin distinción (ni discriminación por género, identidad y/o expresión de género, orientación sexual, ) raza, color, idioma, religión, opinión política o de cualquier otra índole, origen nacional o social, posición económica, nacimiento o cualquier otra condición.
- Nissan (NMEX,NEdM, NRFS, NRFM and ANZEN) hires based on the fulfillment of the job profile in the vacancy, without distinction or discrimination based on gender, gender identity and/or expression, sexual orientation, race, color, language, religion, political or any other opinion, national or social origin, economic position, birth or any other condition.
Aguascalientes Aguascalientes Mexico