**Ready to lead, disrupt and reinvent the sleep industry?**
We are
**Emma - The Sleep Company**. Created in 2013, we are now the world's largest D2C sleep brand, available in over 30 countries and recommended by many consumer associations in EMEA, APAC, and the Americas. We're pushing the boundaries of technology to transform the world of sleep and we want your help to pull it off.
We're a highly ambitious, hard-working team that pushes you to produce your best work yet. We focus on how we approach problems, we chase growth, and set ambitious goals. Want your ideas to have an impact and your career to grow? Then Emma is the right place for you.
**What you will do**:
- Work with teams across Emma to build and drive an overarching digital roadmap
- Collaborate with the UX team to identify customer needs and market gaps, define new product features or enhancements and help manage development timelines
- Guide project formation and execution from the idea stage to launch
- Analyze competitors and stay on top of trends
- Implement and test new features, functionalities, and improvements on the webshop platform
- Monitor and analyze the webshop's traffic, sales, and customer feedback using web analytics tools and reports
- Collaborate with teams to ensure proper positioning and experience for new products
- Ensure the webshop's compliance with legal, security, and quality standards
- Handle customer inquiries together with customer excellence teams and external providers in a timely and professional manner
- Create support and training documents for internal and external users
- Coordinate with the engineering department to groom backlog and deliver functional solutions
- Represent the team to stakeholders, partners and internal teams in order to align resources and communicate progress
**Who we are looking for**:
- Desire to build a great product experience
- Previous work experience as a Product -or Project Manager in a digital environment
- Knowledge of project management tools (e.g. Jira or Trello) and ideally experience with agile methodologies like Scrum
- Ability to prioritize, drive decisions and deal with multiple projects and deadlines whilst keeping team engaged and on taskProficient knowledge of google analytics, e-commers tools, digital tools, best practices, and trends
- Experience transforming market research, consumer behavior and marketing techniques into actionable implementations
- Good technical understanding combined with strong business acumen
- Ability to effectively collaborate with cross functional teams and external stakeholders
- Highly adaptable to changing environments
- Customer-oriented, creative, proactive and results-driven mindset
**What we offer**:
- A combination of personal and company growth to accelerate your career and help you reach your goals.
- The chance to work on exciting and challenging projects either independently or as part of a dedicated, international team.
- Wellbeing activities
- Hybrid home office policy
- Flexible schedules
- Pet-friendly office
- Monthly salary + pantry & restaurant vouchers
- Benefits higher than the law
**Become an Emmie**
Emma is transforming the world of sleep
- **and we want the highest-performing people to help us pull it off. **We want you. But only if you're willing to go all in. Only if you're willing to question, disrupt, innovate, and create from the ground up.
We proudly celebrate diversity. We are an equal-opportunity employer committed to promoting inclusion in our workplace. We consider all qualified applicants for employment without regard to race, ethnic origin, religion or belief, gender, gender identity or expression, sexual orientation, national origin, disability, or age.
