**No postularse si no cumples con todos los skills especialmente sino hablas ingles avanzado**Website Customer Service SpecialistAre you ready to join a dynamic and collaborative team where your contributions directly impact business success?
ONLY A CLICK, a leading digital marketing firm, is seeking a Website Customer Service Specialist to be the voice of our brand.
This is not just another job—it's an opportunity to be part of a high-performing team, work alongside driven business owners, and enjoy continuous opportunities for growth, both professionally and financially.Why You'll Love Working With Us:- Team-Oriented Environment: Thrive in a supportive and collaborative atmosphere where you'll work closely with other team members and business owners to drive results.- Career & Financial Growth: We value our team's growth—excel in this role, and there are ample opportunities for advancement and large monthly bonuses.- Diverse Responsibilities: No two days are the same!
You'll be handling inquiries, resolving issues, and making a real difference in our customer experience.Your Day-to-Day:- Troubleshoot customer concerns related to our marketing services, offering clear, effective solutions.- Collaborate with team members to continually improve our knowledge base, focusing on social media, SEO, and digital marketing services.- Maintain detailed records of customer interactions, escalating issues when needed to ensure the best outcomes.- Uphold company policies and ensure every customer interaction leaves a lasting, positive impression.What We're Looking For:- 1+ year of experience in customer service or a similar role, with a passion for helping others.- Familiarity with WordPress, Shopify, and e-commerce platforms to better assist our clients.- Strong communication skills (verbal and written) to convey complex marketing concepts simply and clearly.- Problem-solving mindset: You approach challenges with a proactive attitude, ready to find solutions.- Ability to work independently and within a team, contributing to our supportive, high-energy environment.- Proficiency in Microsoft Office Suite (Word, Excel, Outlook).Perks of the Role:- Schedule: Monday to Friday, 9am - 5pm EST—remote work from the comfort of your home.- $1,200 USD per month, with large monthly bonuses for top performers.- Benefits: Paid time off and vacation days to recharge.Pay: Up to $20,500.00 per monthApplication Question(s):- ¿Realmente hablas inglés avanzado?
**Experience**:- WordPress: 1 year (required)- Customer service: 1 year (required)Work Location: Remote