Head of ServiceWeir MineralsAustraliaOnsiteWe are seeking a dynamic Head of Service to lead our Comminution Service Team.
The Head of Service will be responsible for overseeing the day-to-day operations of the service team, managing large-scale projects with a commitment to quality, budget adherence, and client satisfaction.This role is pivotal in delivering technical and commercial support for our advanced products and systems, particularly in comminution technologies such as stirred milling.Why choose Weir:Be part of a global organization dedicated to building a better future: At Weir, the growing world depends on us.
It depends on us constantly reinventing, quickly adapting and continually finding better, faster, more sustainable ways to access the resources it needs to thrive.
And it depends on each of us doing the best work of our lives.
It's a big challenge – but it is exciting.An opportunity to grow your own way: Everything moves fast in the dynamic world of Weir.
This creates opportunities for us to take on new challenges, explore new areas, learn, progress and excel.
Best of all, there is no set path that our people must take.
Instead, everyone is given the support and freedom to tailor-make their own career and do the best work of their lives.Feel empowered to be yourself and belong: Weir is a welcoming, inclusive place, where each individual's contribution is recognized and all employees are encouraged to innovate, collaborate and be themselves.
We continually focus on people and their wellbeing.
We believe in fairness and choose to be honest, transparent and authentic in everything we do.Key Responsibilities:Safety First: Demonstrate 100% commitment to our zero harm behaviors in support of our drive towards developing a world class safety culture.Serve as the primary point of contact for technical and commercial support, building and maintaining strong client relationships.
Conduct regular client visits, gather feedback on equipment performance, and document wear and operational data to enhance client satisfaction and product lifecycle.Oversee day-to-day operations of the service team, ensuring all projects are executed with a focus on quality, budget, and client satisfaction.Manage on-site support and troubleshooting for vertical stirred mills, aiming to maximize equipment uptime and optimize operational efficiency.Work closely with engineering teams on technical studies and with finance on financial planning.Provide on-site training and support, sharing expertise and best practices to ensure optimal client outcomes.Job Knowledge/Education and Qualifications:Bachelor's degree in engineering or related field; advanced degree preferred.Proven experience in service management within the mining, industrial, or related sectors.Expertise in comminution technology, particularly with stirred milling systems, is highly desirable.Strong project management skills, with a track record of delivering projects on time and within budget.Excellent communication and client relationship management skills.Ability to work collaboratively across departments and manage complex cross-functional projects.Founded in 1871, Weir is a world leading engineering business with a purpose to make mining operations smarter, more efficient and sustainable.
Thanks to Weir's technology, our customers can produce essential metals and minerals using less energy, water and waste at lower cost.
With the increasing need for metals and minerals for climate change solutions, Weir colleagues are playing their part in powering a low carbon future.
We are a global family of 11,000 uniquely talented people in over 60 counties, inspiring each other to do the best work of our lives.Weir is committed to an inclusive and diverse workplace.
We are an equal opportunity employer and do not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, veteran status, disability, age, or any other legally protected status.#minerals
#J-18808-Ljbffr