.JOB SUMMARYResponsible for day-to-day management of Wellness staff and services. This includes, but is not limited to, managing the scheduling of wellness and fitness staff in order to meet customer demands, ensuring quality of services align with the Sensei mission and standards, and that staff comply with resort operating policies. This person may also provide up to 10 hours a week of services in their area of expertise (fitness, yoga, mindfulness, etc.).ESSENTIAL DUTIES AND RESPONSIBILITIESSupervise a team of service providers to ensure Sensei endorsed quality services are delivered to our guests. This will include, but is not limited to the daily operations, supervision, coordination, and administration, directly or indirectly of the wellness and fitness departments and retreat operation where needed.Responsible for staff and scheduling with accuracy and timeliness, ensuring business volumes are closely monitored (i.E. groups, holidays, staff vacations) to meet guest needs and profit goals.Conducting interviewing, onboarding, training, coaching and counseling, reviews and off-boarding.Follow up with team members using constructive feedback and motivation to address problems that affect job performance.Manage the department's payroll, timeclock edits, commissions, vacation planning, monitoring and rectifying any discrepancies.Ensure the Fitness and Wellness facilities, equipment and storage areas are inspected daily, for both housekeeping and engineering concerns to ensure maintenance issues reported and followed up on.Ensure monthly inventories of fitness and wellness goods, review par stocks, and lead times are completed on orders so as not to incur shortfalls.Inspect areas to ensure that all equipment is properly stored and handled by the team on daily basis.Conduct team meetings with Wellness Director, create agendas, submit minutes, and follow up on concerns.Monitor and personally attend classes to ensure consistency and relevancy.Update training manuals and monitor the training of new hires, verifying the readiness of new hires to start teaching classes.Review guest feedback and follow up on day-to-day guest concerns.Stay up to date on the latest research and practices and share with the team.Ensure confidentiality with respect to guest data according to HIPAA Regulations and Sensei confidentiality guidelines.Analyze and evaluate the effectiveness of initiatives to ensure program goals and objectives are successfully achieved.Work with Wellness Director in developing training modules.Assist in development and presentation of the operating budget and upon final budget approval, assure that all functions operate within appropriated amounts.Maintain an attitude and philosophy consistent with the company mission, vision, and values.Display a high level of maturity, discretion, tact, judgment, and the ability to deal with confidential matters