**Responsibilities**- Diagnose and resolve customer software and programming issues- Research required information using available resources- Follow standard processes and procedures- Identify and escalate priority issues per client specifications- Create and update internal and customer-facing knowledgebase content as needed- Review and improve existing training materials- Design, create and prepare custom training materials on specialized topics- Deliver training to individuals or groups of customers and employees remotely or in person- Write, analyze, review and rewrite standard Wolfram Language programs and build models using Wolfram System Modeler following provided specifications- Perform revision, repair or expansion of existing programs/models to increase operating efficiency or adapt to new requirements- Document program/model design, usage instructions and work progress- Test and correct programs/models- Develop expertise in and expand understanding of existing and forthcoming Wolfram technologies**Required qualifications**- Bachelor's degree in a technical or scientific field- Excellent problem-solving skills- Programming experience in one or several programming languages- Research experience/teaching experience- Open-minded to explore new fields- Desire and drive to learn and self-educate- Self-motivated and self-disciplined- Excellent written and oral communication skills in English- Able to articulate ideas and instructions- Desire to work with clients on a daily basis- Able to work during U.S. Central Time business hours**Preferred qualifications**- Master's or PhD degree in a technical or scientific field- Data science, statistics and/or machine learning experience- Web development experience- Applied mathematics expertise- Wolfram Language programming skills- Modelica experience or system modeling skills- Parallel programming experience- Spanish or Portuguese language fluency**Location**: RemoteWolfram is an equal opportunity employer and values diversity at its company. Women, people of color, members of the LGBTQ community, individuals with disabilities and veterans are strongly encouraged to apply.Pay: $18,000.00 - $31,000.00 per month