Work-At-Home Customer Service/Appointment Specialist

Detalles de la oferta

¿Buscas un trabajo desde casa?¡Bienvenido a su primer paso para unirse a OneSupport! We are seeking qualified bilingual Appointment Specialists **to work from home.**- 92.53 MXN - 148.05 MXN **starting the first day of training**Essential functions for this position include the following:- Obtain and verify patient and guarantor demographic information for billing purposes- Verify accuracy and completeness of the Minimum Data Set for each patient assigned; - Complete outstanding insurance verification, including verifying patient insurance information eligibility and benefits with the payer, coordinating multiple coverages, and all other activities relating to the review of insurance- Complete prior authorizations for identified services with the payer by reviewing medical policies to ensure all criteria is met and obtaining the required pre-certification or authorization number(s)- Complete all necessary questionnaires when needed for upcoming visits- Educate patients regarding insurance coverage and the hospital's payment policy, if required- Obtain patient estimates for identified services and provides financial education to the patient on expected balances- Attempt to collect any patient out of pocket liabilities as identified prior to the patient's scheduled appointment- Send appointment reminders, if required- Escalate problem accounts to Pre-Registration Leadership team**Computer Requirements**- A computer running an authentic/validated/native copy of Windows 10, 11, or the most current macOS (Macs cannot be more than 5 years old)Processor: Dual-core 2.0 GHz or Quad core or 1.6 GHz3 GB of RAM- USB Headset and Webcam (Internal or External)- At least one 15" or larger monitor (more than one will make things easier)- Internet speed: At least 2 Mbps download and 1 Mbps upload (DSL, Cable or Fiber Internet)A direct Ethernet connection is preferred.No fixed wireless, hotspot or satellite internet acceptedAdditional Requirements- Sitting for extended periods of time- Manual dexterity for using a computer keyboard- Typing speed: 40 WPM and 80% accuracy- A quiet and distraction-free workspacePay: $92.53 - $148.05 per hour**Language**:- English (required)- Spanish (required)Work Location: One location


Salario Nominal: A convenir

Fuente: Jobtome_Ppc

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