**About IntouchCX**
IntouchCX is a global leader in customer experience management, digital engagement, and technology solutions.
With over 20 years of experience, 18,000+ team members, and campuses around the globe, we obsess about our clients by providing remarkable customer experiences for the world's most innovative brands.
**About the Job**
We are currently hiring full-time and part-time Inbound Customer Service Representatives to work in our hybrid Customer Service and Upselling Campaign in Guadalajara!
We also want people with drive and ambition - people who want a career, not just a job.
Punctuality, performance, and positivity will set you up for success!
**Benefits of Working as a Customer Service Representative**:
- Flexible schedules!
We make sure you have time to balance life and work
- Competitive salary - **Part time up to $13,000 MXN / Full time up to $18,000 MXN**:
- Campaign specific benefits
- Industry-leading benefits from day 1 - Legal benefits, food vouchers and savings fund
- Amazing career growth opportunities
- Paid in-person training
**Working as a Customer Service Representative, You Will**:
- Communicate a variety of information to the customer.
- Be an active listener and help resolve customer inquiries.
- Improve the customer's service by selling upgrades and add-ons.
- Provide a meaningful and positive experience with every customer interaction.
- Learn and retain a thorough working knowledge of all existing and new products and services.
**Working as a Customer Service Representative, You Have**:
- Advanced English (80% spoken)
- Intermediate computer skills
- The ability to be consistently ready to work and on time as scheduled.
- **The understanding that your training will be on-site and then you will be working on an hybrid schedule**
**Availability**:Full time and Part time (some shifts may depend on availability).
**Job Types**: Full-time, Part-time, Permanent
Pay: Up to $18,000.00 per month
Expected hours: 40 per week
Work Location: Hybrid remote in 45601, Tlaquepaque, Jal.