Work From Home Junior Talent Support Specialist

At BairesDev®, we've been leading the way in technology projects for over 15 years. We deliver cutting-edge solutions to giants like Google and the most innovative startups in Silicon Valley.

Our diverse 4,000+ team, composed of the world's Top 1% of tech talent, works remotely on roles that drive significant impact worldwide.

Junior Talent Support Specialist at BairesDev

What You Will Do:

- Respond to help desk tickets and live chat inquiries.
- Learn our products and platform inside and out.
- Create clear and informative knowledge base articles and guides to provide self-service support. Keep this documentation current as our platform evolves.
- Troubleshoot technical issues in our platform and work with our developers to identify, document, and fix problems.

Here's what we are looking for:

- Good communication skills, especially in listening and persuasion.
- Time management and organization.
- Flexibility and adaptability to constant changes.
- Working experience in online and phone sales techniques (is a plus).
- Experience in Talent Acquisition is a plus.
- Advanced English Level.

How we do make your work (and your life) easier:

- 100% remote work (from anywhere).
- Excellent compensation in USD or your local currency if preferred
- Hardware and software setup for you to work from home.
- Flexible hours: create your own schedule.
- Paid parental leaves, vacations, and national holidays.
- Innovative and multicultural work environment: collaborate and learn from the global Top 1% of talent.
- Supportive environment with mentorship, promotions, skill development, and diverse growth opportunities.