**Description**:
- Gordian Staffing, A New Way of HR._
We focus on helping small and medium-sized enterprises in the United States and Canada to make business more accessible by offering specialized services and providing high-quality people solutions for those organizations, constantly growing and looking for better results in their markets.
**Know about our client**:
Our client's more than 50 years of experience have made them one of the leading association management companies in the HOA and Real Estate field. They are based in the Nashville and Middle Tennessee area and, with a highly skilled and experienced professional team, they have dedicated their entire existence to providing their customers with top-quality management, highly efficient problem resolution, and high-end service to help ensure that every single family, mixed-use condominium and townhome has the information and guidance they need to make the best decisions for their community.
**As a Remote Property Management Receptionist, you will be responsible for the customer service processes, delivering satisfaction while complying with procedures and rules set by the company. Some of your main activities will be**:
- Transfer calls to the appropriate extension when required.
- Work hand to hand with internal departments to meet the customer's needs
- Identify, research, and resolve customer complaints using computer systems and databases.
- Maintains database, updating changes as they occur.
- Research minor accounting/financial issues.
**WORK SCHEDULE**
Monday, Tuesday, Thursday, and Friday:
- 8:00 AM. - 4:30 PM. CST. / **Daylight saving time**: 7:00 AM. - 3:30 PM. CST Mex.
Wednesdays:
- 7:30 AM. - 4:00 PM. CST. / **Daylight saving time**: 6:30 AM. - 3:00 PM. CST Mex.
**WE OFFER**:
- Competitive salary.
- Remote Work and equipment (Laptop, Monitor, and Headset).
- 12 days of Vacation at the year mark.
- Vacation Bonus.
- 30-Day Aguinaldo.
- Mayor Medical Insurance.
- Minor Medical Insurance.
- Food Vouchers (10% gross monthly salary).
- Restaurant Tickets (MXN 2,000 per month).
- Savings Fund (8% of the monthly wage).
**Requirements**:
- Advanced English (Verbal and Writing).
- 2 years of experience in Customer Service, Call Center, Administrative Assistant, or similar position.
- Excellent communication skills.
- Advanced MS Office 365 knowledge.
- Advance Google Suite knowledge
- Ability to Multitask.
- Tech Savvy
