.SUMMARYDrive continuous improvement in operational metrics while maximizing profitability within the business unit. Drive team to exceed customer expectations. Provide exceptional support to customers, team members, and shareholders.ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.LEADERSHIP AND MANAGEMENT RESPONSIBILITIESRecruitment and Retention:
- Identify people requirements that meet the needs of the Workcell and the customer/product (i.E. # of ME's, QE's, TE's, IE's)
- Communicate people requirements to Functional Managers (FM).
- Identify key factors in team member turnover that can be improved and make improvements.Employee and Team Development:
- Identify individual and team strengths and development needs on an ongoing basis.
- Coach and mentor Workcell team members daily to deliver excellence to every internal and external customer.Performance Management:
- Establish clear measurable goals and objectives to determine individual and team results (i.E. operational metrics, results against project timelines, knowledge of operational roles and responsibilities, personal development goals).
- Provide ongoing feedback to Functional Managers on team member's contribution to the Workcell.
- Express pride in team and encourage members of the Workcell to feel good about their accomplishments.
- Drive individuals and the team to continuously improve in key operational metrics and in the achievement of the customer and Workcell goals.
- Coordinate activities of large teams and keep them focused in times of crises.
- Ensure recognition and rewards are recommended fairly and consistently in the Workcell to Function Managers.Communication:
- Provide communication forum for the exchange of ideas and information with the workcell.
- Organize verbal and written ideas clearly and use an appropriate business style.
- Ask questions; encourage input from Workcell team.
- Assess communication style of individual team members and adapt own communication style accordingly.
- Act as a communication link between the Business Unit and Operations Unit.FUNCTIONAL MANAGEMENT RESPONSIBILITIESBusiness Strategy and Direction:
- Know and understand the campus strategic directions.
- Define, develop and implement a customer/workcell strategy that contributes to the campus strategic directions.
- Develop an understanding of the Functional business strategies as they pertain to the workcell/customer.
- Provide regular updates to the Function Manager, Business Unit Manager, and Assistant Operations Manager on the execution of the strategy.
- Identify resource requirements that meet the needs of the workcell and the customer/product (i.E. machines, lines, visuals).
- Communicate resource requirements to Function Managers.Cost Management:
- Develop the monthly business unit forecast with the Business Unit Manager.
- Identify creative ways to reduce cost by streamlining processes and systems (i.E