Workforce Coordinator

Workfoce Analyst Coordinator

Main Responsabilities:

- Forecast future contacts, Transactions ( Daily, weekly, yearly)
- Run Staffing plannings for Operations, Care, Compliance and Finance ops Ria and XE
- keep comunication with stakeholders
- Build and improve powerbi Dashboards
- Qualifications
*Strong Matehematical and stadistical knogledge

*Strong but not required knowledwe of Lean Metholodogies

*PowerBi required**

*Phyton ( preferable )