.What You'll DoThis role is responsible for the overall management and P&L of the portfolio, ensuring financial and operational success. Coordinates real estate, property management, construction projects, operations, maintenance, food, and technical services. Cultivates an outstanding workplace environment and serves as the primary point of escalation for the site, ensuring flawless resolution of issues.Responsibilities:Led the successful implementation and ongoing functionality of the Cisco Workplace, delivering services and solutions supporting Employee Experience.Represent the Voice of Client and act as agent for WPR with clients, enabling client success with balanced affordability.Serve as the Single point of contact for critical blocking issues for WTL Cisco sites in Latin America and lead and support regional client decisions on real estate portfolio performance.Accountable for the timely delivery of projects/programs and services that impact the Client Experience. Understand client purpose and translate requirements. Partner across WPR and Cisco teams for effective delivery.Responsible for site assessment and reporting on status and health with outsourced contract management partners as well as participating in the development of the Plan of Property and Metro Plan for your assigned; sign off to deliver as agreed.Seek and integrate client feedback from employees, Cisco leadership, and service providers into new or enhanced services or solutions that bring positive outcomes to the workplace experience.Have financial/fiduciary accountability within prescribed limits and lead evaluations of options analysis to ensure optimized outcomes for Cisco.Support physical integration of acquired companies and sites as defined by the Mergers and Acquisitions team and implement disaster and business continuity planning, preparedness, and execution.Who We AreYou will ensure the safe and functional delivery of services to our buildings and handle the employee experience through curated services crafted to support our business mission around the globe. You will work closely with global teams across the WPR organization including Real Estate Strategy, Design & Construction, Energy, Sustainability & Environmental, Health, and Safety teams.Our minimum requirements:BS or equivalent experience with 5+ years of Corporate Real Estate or Facilities Management, and Team Leadership experience.Financial Competence and prior P&L management experience and professional English level.Client Relationship Management – effectively and proactively handle and build strong, collaborative client relationships at senior levels.Project/program management methodologies experience.Knowledge of health and safety regulations and approach to risk management.Preferred qualifications:Work with the workplace and employee experience industry and market trends and translate to Cisco's benefit