Overview**Java Production Support Engineer****Location- Anywhere in Mexico. Preferred Guadalajara.****Minimum exp- 3 years****Maximum experience -15 years****Top 3 mandatory skills- Java, sql, Unix**Although it's a support role, but we need Java development experience, strong sql query exp, and unix operation system experience.**RESPONSIBILITIES**:- Identify defects, discrepancies, and trends by ways of code debugging or log analysis- Adopt various tools developed by AppBank Engineering team to automate failures using machine learning techniques and notify discrepancies in the health of production and automation of health-restoration, with a focus on continuous measurement of risk and cost.- Identify alerts / processes that can be automated and then work with AppBank Engineering team in automating them- Actively participate in Change management process with view to manage risk in production environment- Build and improve run books for generalists to minimize operational errors and gain fungibility/efficiency- Willing to learn and troubleshoot/support proprietary technologies not available through market place. No knowledge of proprietary technologies is required pre-hire**MINIMUM EDUCATION AND EXPERIENCE REQUIREMENTS**:Bachelor's degree (U.S. or equivalent) and Five (5) years of software development experience**MUST HAVE SKILLS AND/OR LICESNSES REQUIRED TO PERFORM THE JOB**:- Computer Science concept of Data Structures in practical use cases- Problem solving in a development or production environment, including experience observing patterns, analyzing root cause and suggesting ideas to resolve issues- Good communication skills with ability to articulate the technical and functional aspects of a development/production problem to help drive solutions with App Dev teams and senior stakeholders- One of the following Structured or Object Oriented programming languages: Java, C, C++, VB,.NET, ASP or Angular etc.- One of the following Scripting languages: Shell script, Perl, JavaScript or Python etc.- One of the following RDBMS environments: Sybase ASE/IQ, Oracle or DB2- TOP SKILS: Java, SQL, UNIX**OPTIONAL SKILLS OR QUALIFICATION ( NICE TO HAVE )**- Experience in the Financial Service Industry- Experience in Cluster Computing and Big Data solutions: Spark, Hadoop, HDSF, XRS using public cloud- Degree in Computer Science
